Operations Efficiency — Before vs After Risper CRM |

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Your Team

Tell us about your team size and structure

1 Choose one

How many staff work in your company?

2 Choose one

How do managers currently check the status of each task or work?

This tells us how much time is being lost on status chasing

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Communication & Calls

How your team handles client queries and internal updates

1 Choose one

How many calls does each staff member handle daily for client queries?

2 Choose one

How many times per day does a manager call staff just to know the status of a task?

Every call = wasted time for both manager and staff

3 Choose multiple

How does your team communicate task updates internally?

Choose all that apply

4 Choose one

How often do important client messages get missed or lost in WhatsApp groups?

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Reporting & Spreadsheets

How your team handles data, reports and daily record keeping

1 Choose one

How many Excel or Google Sheets files does your team maintain regularly?

2 Choose one

How many hours per week does each staff member spend filling in Excel or Google Sheets?

Include data entry, updating records and preparing reports

3 Choose multiple

How do managers get reports on team performance and task completion?

Choose all that apply

4 Choose one

How accurate and up-to-date are your current team reports?

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Staff Turnover & Knowledge

What happens when a staff member leaves or is absent

1 Choose one

When a staff member leaves, how difficult is it to hand over their work?

2 Choose multiple

Where does each staff member store their client information and task history?

Choose all that apply

3 Choose one

How many times per year do you face serious disruption when a staff member leaves or is absent?

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Time & Cost Lost

The real financial impact of your current operations

1 Choose one

Roughly how many hours per week does your whole team spend on non-productive admin work?

Include manual data entry, status calls, report preparation and chasing approvals

2 Choose one

What is your approximate total monthly payroll? (AED)

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